Privacy policy

ZILLIJ LLC manages the website www.zillij.ma
This privacy policy informs you how we collect, process and protect your personal data when you use our website or services.

By using our website, you confirm that you have read and understand this privacy policy.

1. Company information

ZILLIJ LLC

E-mail: contact@zillij.ma
Website: www.zillij.ma

2. Personal data collected

We collect information that may directly or indirectly identify you, including:

Contact details: Name Billing and Delivery Address Phone Number Email
Financial information: Payment methods, credit card details, account information
Account data: Username, password, preferences
Transaction history: Orders, returns, wishlists, cart
Communication: Contact our customer service
Technical data: IP address, browser type, device
Usage data: Interactions and visit to our website

3. Data sources

Directly from you (e.g. B. when creating an account, orders, contact forms)
Automatically via cookies and technical information on devices
From service providers (payment, shipping, analysis)
By partners or third parties with your express consent

4. Data usage

We use your data to:

To provide and improve our services
Process and deliver orders
Personalize your shopping experience
Submit marketing information and promotions (with consent only)
To ensure security and fraud prevention
Offer customer service efficiently
To fulfill legal obligations

5. Data sharing

Your data can be shared with:

Shopify and external service providers (IT, logistics, analytics, shipping)
Targeted Advertising Marketing Partners
Third parties with your express consent
Subsidiary or affiliated companies
Authority, to the extent required by law

6. Hosting

Our website is operated by Shopify hosted, which may also process your data internationally. Shopify may also act as an independent controller for certain data processing operations.

7. Third party links

Our website may contain links to external websites. We assume no responsibility for the privacy practices of these third parties.

8. Data of minors

Our services are not directed at children. We do not deliberately collect data from minors. If as a parent or legal guardian you discover that your child's data has been collected, please contact us immediately.

9. Data security and storage period

We use appropriate security measures, but we cannot guarantee absolute security.
The retention period depends on legal requirements and business needs (e.g. UNEQUIVOCAL. Account management, litigation).

10. Your rights (GDPR)

Depending on your place of residence, you have the following rights:

Information, correction, deletion or portability of data
Objection or limitation of processing
Revocation of consent given
Refusal of advertising or data sharing

To exercise your rights contact: contact@zillij.ma

11. Complaints

If you have any questions or complaints, you can contact us directly or contact the authority responsible for data protection.

12. International data transfers

Your data may be transferred outside the European Economic Area (EEA). We ensure that in such cases Standard contractual clauses or other guarantees provided by law are applied.

13. Changes to the data protection declaration

We reserve the right to update this privacy policy. New versions will be posted on this site, including the date update.

Contact

ZILLIJ LLC

E-mail: contact@zillij.ma
Website: www.zillij.ma

After-sales service: Monday to Friday, 8 am–5 pm (except weekends and holidays)
Preferred contact: by e-mail
Response time: within 24 hours