Terms of service
Updated: APRIL 2026
ZILLIJ LLC is responsible for the processing of personal data in accordance with this Privacy Policy. We are committed to handling your data securely and in compliance with the General Data Protection Regulation (GDPR). For any questions regarding your privacy, please contact us at: contact@zillij.ma
1. Company Information
ZILLIJ LLC
Email: contact@zillij.ma
Website: www.zillij.ma
Registered Office (USA): 30 North Gould Street Ste N , Sheridan , WY 82801 , UNITED STATES
Privacy: Your email address is safe. We do not sell or rent personal data without your consent. Data is used solely for the personalization of content, services, and advertising.
2. Purchase of Goods
Payment: When placing an order, you must provide accurate and complete payment information (e.g., credit card). You are responsible for all taxes and fees related to your purchase; if applicable, these will be displayed at checkout.
Transfer of Ownership and Risk: Ownership and risk of the ordered products pass to you upon delivery to the carrier. We reserve the right to cancel orders in case of violations of the terms of use or for other legitimate reasons. In the event of cancellation, you will be notified and, if applicable, refunded.
3. Protection of Your Data
We ensure the confidentiality of your data and do not share it without your consent, except as necessary for the proper performance of our services.
Use of data:
- Responding to your requests
- Personalizing future purchases
- Improving our services and communications
4. Personal Identifiable Information (PII)
We voluntarily collect:
- First and last name
- Postal address
- Email address
- Date of birth
- Phone number
- Payment information
IP Address: Used for diagnosing technical issues, website administration, user identification, and aggregated demographic data.
5. Use and Sharing of Data
Storage: Data is stored in accordance with European laws (GDPR).
Use:
- Providing service-related information
- Website administration
- Processing transactions
Sharing:
- Fraud prevention
- Service providers (payment, shipping), subject to confidentiality
- Legal obligations, authority requests, protection of our rights
International Transfers: Data may be transferred outside the EEA while ensuring an adequate level of protection.
6. Cookies
We use cookies to improve the user experience:
- Visitor recognition
- Navigation personalization
- Performance optimization
Third-party cookies: Subject to their own privacy policies. We assume no responsibility for them.
7. Email Communication
Service-related: Order confirmations, reminders, notifications.
Marketing: Newsletters or promotions (you can unsubscribe at any time).
8. Security and Retention
Data is retained for at least 3 years after the last contact, after which it is deleted or anonymized unless a legal obligation applies. Measures are implemented to protect data exchange; however, complete security cannot be guaranteed.
9. Special Transfers
In the event of a business sale, merger, or liquidation, data may be transferred to third parties in compliance with legal regulations and protective measures.
10. Customer Service
For questions about personal data or to exercise GDPR rights: contact@zillij.ma
11. Third-Party Liability for Payments
Payments are processed through third-party providers. ZILLIJ LLC is not responsible for their privacy practices or for damages arising from the use of your payment data.
12. Policy Changes
This policy is part of the terms of use. Changes will be published on the website and will be effective immediately. By using the website, you accept the updated version.
13. Limitation of Liability
- No guarantee of continuity, security, or error-free operation
- Products/services are provided “as is”
- No liability for direct or indirect damages, including lost profits or data loss
14. Indemnification
You agree to indemnify ZILLIJ LLC, its employees, partners, and suppliers from third-party claims arising from your violation of these terms.
15. Severability Clause
Invalid provisions do not affect the validity of the remaining terms.
16. Termination of Contract
Obligations prior to termination remain valid. ZILLIJ LLC may block access in case of violations.
17. Entire Agreement
These terms, together with all website policies, constitute the entire agreement between you and ZILLIJ LLC.
18. Governing Law
Italian law applies.
19. Changes to the Terms
We reserve the right to modify the terms of use. The current version is always available on the website.
20. Return and Refund Policy
- Returns within 30 days
- Only new and unused products
- Return by mail with a free return label
- Refund within 10 business days after inspection
21. Complaints – Defective Products
- Exchange, repair, or refund available
- Complaints within one year from discovery of the defect, up to the maximum legal warranty period
- Processing within 30 days
22. Contact
ZILLIJ LLC
Email: contact@zillij.ma
Website: www.zillij.ma
Registered Office (USA): 30 North Gould Street Ste N , Sheridan , WY 82801 , UNITED STATES
Customer Service: Monday – Friday, 8:00–16:00 (excluding weekends and holidays)
Preferred Contact: Email
Response Time: Within 24 hours