Shipping policy

This policy aims to provide you with a clear overview of our shipping policies and procedures. We invite you to read it carefully before placing an order in our store.

Shipping Countries

This shipping policy applies to the following country: UAE, Morocco, Europe, USA, AUS.

Average Delivery Times for All Orders

Order Cut-Off Time: 17:00 (GMT+01:00) Central European Time (Rome)
Order Processing Time: 1–2 days (shipping from Monday to Friday)
Delivery Time: 4–6 business days (delivery from Monday to Friday)

Carriers

We use the following carriers for shipping :

International Carriers:

• DHL

• FedEx

Shipping Costs

Free shipping. We cover the shipping costs for All orders over 350$. All our products are delivered free of charge to your home, with no minimum order value required.

Where Do We Ship Our Products From?

Our main warehouse is located in MOROCCO. However, if a product is out of stock, we may also ship from our warehouse in JAPAN to ensure that you receive your order as quickly as possible.

Important Note

Like many online stores, we handle a high volume of orders and delays may occasionally occur. Please take this into account when placing an order. We will do our best to ship your order as quickly as possible.

Please contact us by email if you have any questions about your order’s shipping date. Our customer service team is available to assist you.

Contact Information

ZILLIJ LLC

E-mail: contact@zillij.ma
Website: www.zillij.ma

Registered Office (USA): 30 North Gould Street Ste N , Sheridan , WY 82801 , UNITED STATES

Customer Service: Monday – Friday, 8:00–16:00 (excluding weekends and holidays)
Preferred Contact: Email
Response Time: Within 24 hours